FAQ

Default solution folder, feel free to edit or delete it.

Why are my messages not going out immediately or at the scheduled time?
Make sure your time zone is set correctly in "My Profile". After updating your timezone, be sure to uncheck Automatically detect timezone.  ...
Thu, 31 Oct, 2013 at 8:58 PM
How do I setup Google Alert Feeds for Monitoring?
In the Dashboard, go to “Add/Edit Services” Adding a new monitor service choose “Monitoring” then “Brand Monitoring” then “Add” ...
Sun, 3 Nov, 2013 at 10:35 PM
Why are my Facebook Album posts being grouped together on the Facebook Timeline?
Facebook Albums will generally group posts to the same album on the same day, as if it was one post to the album. If you want to make the photo posts mor...
Fri, 1 Nov, 2013 at 4:28 PM
What online review sites does the Dashboard integrate with?
The Dashboard now gives you the ability to monitor reviews made by your customers on the following sites: Yelp was founded in 2004 to help people fin...
Wed, 6 Nov, 2013 at 11:08 PM
Re Authenticating Accounts
When passwords are changed or the social platforms update security you will need to reauthorize your Dashboard account.     Please follow the below s...
Thu, 26 Dec, 2013 at 10:47 AM