Social Ruckus

Smart Queue’s Optimal Publishing Technology distributes posts based on engagement probability, using the Dashboard's intelligent ‘Best time to post’ metric. This algorithm takes into account actual days to determine the best time to post on specific weekdays based on engagement probability thereby allowing for improved accuracy.

You can collaborate with your team and share queues with clients and other team members. You can use the Bulk Importer to import messages into specific queues using a simple CSV file. You are now also able to distribute RSS content via Smart Queues so that content flows from a queue at predefined or optimized times and dates.

Smart Queues are fully integrated into our extensive Reporting and Analytics dashboard enabling you to track and measure the success of a queue and run specific campaign reports. You are able to retrieve analytics on various metrics including  the number of clicks, comments, likes, mentions, reach, opens and more, helpful in determining  ROI and the success of a particular queue.

This new addition enables you to:

- Create a queue of messages and define posting times.
- Share queues with team members and clients. You need a minimum of two account profiles to share queues.
- Import messages into a queue.
- Distribute RSS content when you want to using queues (as well as at optimal times).
- Optimize delivery using Optimized Send Times algorithm.
- Track queues and create campaign reports using the reporting tools.

All users start with a default queue entitled My Queue. 

To add more, simply click on Queued on the left hand side of your dashboard.

You will be then taken to Queue Settings.

Here you can choose your own posting time for each day of the week or retrieve optimal posting times for each day.

Here you can choose add your own posting time for each day of the week or retrieve optimal posting times for each day. If you wish to not post on a certain day simply don’t define a posting time.

Click "Save".